Water & Sewer Services

Water and Sewer Updates

May 25, 2020

The Municipality of Jasper will begin water system flushing July 1, 2020. Flushing will generally occur between 7:00 pm - 5:30 pm; and will take up to six weeks to flush the entire system.

Flushing is scheduled to begin in the Cabin Creek area and progress northward. 

Hydrant flushing is the most efficient way our operators have to keep water lines free of biofilms and  sediment buildup and to check the mechanical operation of each fire hydrant. When flushing occurs in your neighbourhood, the accumulated sediment in the water mains will be stirred up and much of the sediment will be flushed out of the system. However, due to limitations on the system, some sediment will remain, causing discolored water.

Customers may experience periods of low water pressure and/or discoloration of water during flushing. If you experience discolored water, run your cold-water tap until it clears. During periods of discoloration, postpone washing clothes and limit your use of hot water until the cold water clears.

Service Requests & Billing Information

Please contact Janet Schmidt at 780-852-6505 or by email at jschmidt@town.jasper.ab.ca with any questions.

What is sewer main line flushing? 

Our utility operators use high pressure sewer flushing equipment as part of our annual preventative maintenance program. The equipment uses high pressured water to scour and clean the inside of our sewer mains. The debris is then vacuumed from the manhole with a high-powered vacuum hose. During the cleaning process, air pressure is created inside the sewer pipe. Under normal conditions, there are no issues as the air escapes through your house's plumbing vents. If the vents are partially or fully obstructed, there may be gurgling and bubbling in the water lying in the trap of a toilet, sink or floor drain, or it may cause some water to splash out of the toilet bowl. This will not damage your plumbing, and low water in your drain and sinks can be easily fixed by running water into them once work in your area is complete.

Drinking Water Results

The public can access the drinking water results of all communities using the e-reporting system on the Regulated Drinking Water website. Albertans will be able to view bacteriological sampling results for indicators that have direct impact on human health for all facilities that have requirements to submit samples to the Provincial Health Labs.

In addition, the public can compare other indicators of water quality and treatment effectiveness such as turbidity and chlorine against approval limits and the Guidelines for Canadian Drinking Water Quality for those facilities who have converted to online monitoring.

Alberta Environment Inspection Reports

The website includes reporting on inspections completed by Alberta Environment on all drinking water systems holding an approval or registration. In addition to allowing the public access to drinking water quality information and accountability to ensure that water treatment facilities meet drinking water quality performance standards, this initiative minimizes the manual effort involved in paper-based reporting.

The conversion to electronic reporting is voluntary to date, however, it likely that electronic reporting will become mandatory in the future.